- EAN13
- 9782511024072
- Éditeur
- Business Book Summaries
- Date de publication
- 28/10/2014
- Langue
- anglais
- Fiches UNIMARC
- S'identifier
Summary: Engaged!
Review and Analysis of Lederman's Book
BusinessNews Publishing
Business Book Summaries
Livre numérique
Autre version disponible
The must-read summary of Gregg Lederman's book: "Engaged! Outbehave Your
Competition to Create Customers for Life".
This complete summary of the ideas from Gregg Lederman's book "Engaged!"
explains that customers love doing business with companies which have a highly
motivated workforce that is enthusiastically dedicated to delivering a great
experience. In his book, the author provides three things that must be done in
order to reach that goal and how you can achieve them to give your customers
the best experience possible and keep them coming back again and again.
Added-value of this summary:
• Save time
• Understand key concepts
• Expand your knowledge
To learn more, read "Engaged!" and find out why you should boost the
motivation of your workforce to attract more loyal customers.
Competition to Create Customers for Life".
This complete summary of the ideas from Gregg Lederman's book "Engaged!"
explains that customers love doing business with companies which have a highly
motivated workforce that is enthusiastically dedicated to delivering a great
experience. In his book, the author provides three things that must be done in
order to reach that goal and how you can achieve them to give your customers
the best experience possible and keep them coming back again and again.
Added-value of this summary:
• Save time
• Understand key concepts
• Expand your knowledge
To learn more, read "Engaged!" and find out why you should boost the
motivation of your workforce to attract more loyal customers.
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